Shipping and returns
Verzendingen
Orders placed (and paid) before 14:00 and if all items are in stock at our main warehouse (with the exception of mistakes in the stock system).
Shipment
We ship all our orders with DHL Parcel.DHL Parcel normally delivers between 09:00 and 18:00. When you are not home to accept the delivery they will attempt a second delivery the next working day or leave it at the nearest DHL Service Point where you will have 7 days time to pick it up. DHL Parcel delivers on all days except Sunday.
| Ordered on | Delivered on |
|---|---|
| Monday before 14:00 | Tuesday between 09:00 and 18:00 |
| Tuesday before 14:00 | Wednesday between 09:00 and 18:00 |
| Wednesday before 14:00 | Thursday between 09:00 and 18:00 |
| Thursday before 14:00 | Friday between 09:00 and 18:00 |
| Friday before 14:00 | Saturday between 09:00 and 18:00 |
| Saturday | Tuesday between 09:00 and 18:00 |
| Sunday | Tuesday between 09:00 and 18:00 |
Pricing
| Country/Region | Cost | Free shipping from |
|---|---|---|
| Netherlands | 7.95 | 100.00 |
| Netherlands Waddeneilanden | 13.95 | 150.00 |
| Belgium | 9.95 | 120.00 |
| Germany | 11.95 | 130.00 |
| France | 14.95 | 150.00 |
| Austria | 17.95 | |
| Bulgaria | 24.95 | |
| Croatia | 19.95 | |
| Czech Republic | 18.95 | |
| Denmark | 26.95 | |
| Estonia | 31.95 | |
| Finland | 35.95 | |
| Greece | 25.95 | |
| Hungary | 19.95 | |
| Ireland | 23.95 | |
| Italy | 19.95 | |
| Latvia | 31.95 | |
| Lithuania | 31.95 | |
| Luxemburg | 12.95 | |
| Norway | 44.95 | |
| Poland | 17.95 | |
| Portugal | 24.95 | |
| Romania | 25.95 | |
| Slovakia | 19.95 | |
| Spain | 22.95 | |
| Sweden | 29.95 | |
Damages
If you receive your order and the contents is damaged, you need to report this within 2 days of receiving the shipment. Please report damages to info@sakelicious.com and include clear photos of the damaged products and if possible also photos of the damaged packaging.
Returns
If you are not satisfied with one of the products, you can always send it back to us (at your own expense) or return it to our warehouse. If you wish to return something, you have to notify us by email at info@sakelicious.com within 8 days of receiving your order. When returning the goods at one of our locations you can do so at the below addresses:
Dun Yong Food Services
Oderweg 3
1043 AG Amsterdam
Toko Dun Yong
Stormsteeg 9
1012 BD Amsterdam
