Shipping and returns
Verzendingen
Orders placed (and paid) will be shipped within 1-3 days (depending whether we have local stock or if it has to come from our main warehouse)
Shipment
We ship our orders with DHL Parcel.DHL Parcel delivers between 09:00 and 18:00 and you can opt for an evening delivery between 17:00 and 21:00.. When you are not home to accept the delivery they will attempt a second delivery the next working day or leave it at the nearest DHL Service Point where you will have 7 days time to pick it up. DHL Parcel delivers on all days except Sunday. Sometimes for deliveries within Amsterdam, we may opt to change the delivery to a bike courier service for a faster and more environmentally friendly delivery.
Pricing
| Country/Region | Cost | Free shipping from |
|---|---|---|
| Netherlands | 7.95 | 100.00 |
| Netherlands Waddeneilanden | 13.95 | 150.00 |
| Belgium | 9.95 | 120.00 |
| Germany | 11.95 | 130.00 |
| France | 14.95 | 150.00 |
| Austria | 17.95 | |
| Bulgaria | 24.95 | |
| Croatia | 19.95 | |
| Czech Republic | 18.95 | |
| Denmark | 26.95 | |
| Estonia | 31.95 | |
| Finland | 35.95 | |
| Greece | 25.95 | |
| Hungary | 19.95 | |
| Ireland | 23.95 | |
| Italy | 19.95 | |
| Latvia | 31.95 | |
| Lithuania | 31.95 | |
| Luxemburg | 12.95 | |
| Norway | 44.95 | |
| Poland | 17.95 | |
| Portugal | 24.95 | |
| Romania | 25.95 | |
| Slovakia | 19.95 | |
| Spain | 22.95 | |
| Sweden | 29.95 | |
Damages
If you receive your order and the contents is damaged, you need to report this within 2 days of receiving the shipment. Please report damages to info@sakelicious.com and include clear photos of the damaged products and if possible also photos of the damaged packaging.
Returns
If you are not satisfied with one of the products, you can always send it back to us (at your own expense). If you wish to return something, you have to notify us by email at info@sakelicious.com within 8 days of receiving your order. When returning the goods to one of our locations you can do so at the below address:
Toko Dun Yong
Stormsteeg 9
1012 BD Amsterdam
